1) Recommended Stair Fee (after the 1st included flight)

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Standard pricing 

• +$15 per flight (Seniors & Student)

• +$25 per flight (Standard & Seniors)

• +$30 per flight (Premium) 

• +$TBD (Commercial or oversized/heavy-item carries)

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Stairs Policy

• One flight of stairs is included in your move.

• Additional flights are billed due to added labor and time.

• Please let us know in advance if either location has multiple flights so we can quote accurately.

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Why this is applicable:

A “Charge” is applicable per additional full flight when movers must carry items up/down stairs at either location (pickup or drop-off).

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Example - When to apply:

• Pickup has 3 flights, drop-off has 1 flight

• First flight is included (typically per location or overall—see “what’s included” section)

• Additional flights chargeable = 2 extra flights (if using per-location inclusion, then pickup has 2 extra, drop-off has 0 extra)

 

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2) Recommended Long-Carry Fee (distance from truck to door/elevator)

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Recommended

• First 75 ft included

• +$25 for 76–150 ft

• +$50 for 151–250 ft

• +$75+ for 251+ ft (or custom quote)

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Why this is applicable:

Long carries slow the crew down a lot and can turn a 3-hour job into 4+ hours. This protects your time and keeps standard jobs fairly priced.

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When to apply:

Charged when movers must carry items a long distance due to:

• no loading zone nearby

• underground parking with a long walk

• long hallways / multiple security doors

• townhouse complexes / rear-lane access

• building rules preventing close truck access

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3) Heavy Item Fee (>200 lb)

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Recommended (per item)

• 200–300 lb: +$75 per item

• 301–400 lb: +$125 per item

• 401+ lb: Custom quote / on-site assessment

• Pianos / safes / stone slabs / commercial copiers: Custom quote only

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Why this is applicable:

Heavy items increase risk, require slower handling, extra labor, and sometimes special equipment. These jobs should never be “absorbed” into standard hourly pricing.

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Examples; when to apply:

• large gun safes

• commercial fridges/freezers

• treadmills/gyms

• marble/stone tables

• oversized dressers

• industrial printers/copiers

• pianos (always special quote)

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4) Multiple Stop Fee (extra pickup/drop-off locations)

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Recommended:

• 1 pickup + 1 drop-off = included

• Additional stop (same general route): +$49 per stop

• Additional stop requiring major detour/time delay: +$79 per stop

• Plus any extra km/zone charges if distance exceeds included travel

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Why this works:

Extra stops add planning, loading/unloading time, parking, access coordination, and route delays. A flat fee keeps quotes clean and avoids surprises.

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Examples; when to apply:

• picking up a couch from Marketplace before the main move

• stopping at storage before the final destination

• donation drop-off after move completion

• splitting delivery to two condos

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5) Wait Time / Access Delay Fee

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Recommended:

• First 15 minutes grace (optional, goodwill)

• Then billed at your regular hourly rate in 15-minute increments

• If access is not ready at the scheduled time (elevator, keys, loading zone, etc.), wait time may be billed in 15-minute increments at your package rate.

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Examples; when to apply:

• elevator not booked / not available

• no key access

• client not present

• loading zone blocked

• building paperwork not ready​